ESTIM ITSM On-Cloud
ESTIM ITSM On Cloud is Software as a Service, which means users don’t have to worry about setting up any infrastructures. ESTIM ITSM On Cloud is a generic IT Service Management tool that adheres to best practices in IT service management.
IT Operation Management
per IT user/month
Service Catalogue
Incident Management
Problem Management
Request Management
Knowledge Management
Platform Modules: Service Catalogue, Service Level Management, Measurement & Reporting and Survey
Service Infrastructure Management
per IT user/month
Change Enablement
Release Management
Configuration Management
IT Asset Management
Preventive Maintenance
Definitive Media Library
Contract Management
Supplier Management
Platform Modules: Service Catalogue, Service Level Management, Measurement & Reporting and Survey
Service Portfolio & Project Management
per IT user/month
Relationship Management
Business Analysis
Portfolio Management
Project Management
Service Design Package
Service Validation & Testing
Service Financial Management
Platform Modules: Service Catalogue, Service Level Management, Measurement & Reporting and Survey
Strategy & Architecture Management
per IT user/month
Strategy Management
Business Architecture
Information & Data Architecture
Application Architecture
Technology Architecture
Risk Management
Platform Modules: Service Catalogue, Service Level Management, Measurement & Reporting and Survey
Organization & Resources Management
per IT user/month
Organization Change Management
Workforce & Talent Management
Service Improvement Management
Platform Modules: Service Catalogue, Service Level Management, Measurement & Reporting and Survey