ESTIM with ITIL 4 will provide greater alignment with new ways of working, such as Lean, Agile, and DevOps to create shared business value. ESTIM is available in module packages. All modules in every package are ready to use to configure. All customers just need to follow the configuration wizards. The following module packages in ESTIM includes:

IT Service Operations

Service Infrastructure Management

Service Portfolio & Project Management

Strategy & Architecture Management

Organization & Resource Management

Product Profile