Transform the IT with ESTIM

Enterprise System for Technology and Information Management (ESTIM) is the best solution for your Service Management Automation. ESTIM is built on the Engine SLA platform. In addition, it is also supported by other platforms such as the following:

Workflow

The modules that implemented can be adjusted to fit the existing workflow. It was quite simple to construct workflows in ESTIM because its configuration was designed in a user-friendly manner.

Approval

Approval is one of the features in the ESTIM platform that may be used to control the approval level

Notification

Notification is one of the features in the ESTIM platform that is useful for providing notifications by E-mail, WhatsApp or SMS about the status of tickets that have been created.

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ESTIM Module Packages

All modules in every package are ready to use to configure. All customers just need to follow the configuration wizards.

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Free Access to ESTIM IT Service Management

Only for IT Service Operation or 3 Module selected valid for 2 Weeks
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ESTIM Events

Learn more about ESTIM. Find out the easiest way to use ESTIM here and our team will help you.

Manage your IT architecture more effectively in one integrated platform. 📱

𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 – 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 is designed to help companies and public institutions manage enterprise architecture in an integrated way, covering Business Architecture, Application Architecture, Data Architecture, Technology Architecture, and various other architecture management needs.

Designed to support Enterprise Architecture processes that are more structured, integrated, and easier to manage in alignment with the organization’s needs and strategic direction.

ESTIM Software – Enterprise Architecture, a locally developed solution for managing your organization’s enterprise architecture.

#ESTIMSoftware #ESTIM #EnterpriseArchitecture #EA #BusinessArchitecture #ApplicationArchitecture #DataArchitecture #TechnologyArchitecture #DigitalTransformation #LocalProduct

Manage IT services more effectively in one integrated platform. 📱

𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 – 𝗜𝗧 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 is designed to help companies and public institutions manage IT processes and services in an integrated way, covering Incident, Service Request, Problem, Change, Asset, and various other IT service management needs.

Designed to support IT Service Management processes that are more effective, measurable, and easier to manage according to organizational needs.

ESTIM Software – IT Service Management, a locally developed solution for managing your organization’s IT services.

#ESTIMSoftware #ESTIM #ITServiceManagement #ITSM #ServiceManagement #DigitalTransformation #TKDN #LocalProduct #IndonesianSoftware

🏆 Various awards and recognitions have become part of ESTIM Software’s journey as an IT Service Management solution developed in Indonesia.

These achievements motivate us to continue growing and delivering solutions that are relevant to the needs of companies and public institutions.

#ESTIM #ESTIMSoftware #Award #Achievement #ITSM #SoftwareIndonesia #IndonesianProduct #YourPathToCompliance

🇮🇩 Trusted by companies and public institutions across industries.

ESTIM Software has helped organizations manage IT services through an integrated, measurable, and comprehensive approach.

Thank you to all of our customers for trusting ESTIM Software as your IT Service Management solution.

#ESTIM #ESTIMSoftware #ESTIMCustomers #ITSM #ITServiceManagement #DigitalTransformation #YourPathToCompliance

Local product, ready to support enterprise needs. 🇮🇩

ESTIM Software is TKDN-certified with as an IT Service Management solution developed in Indonesia.

A step forward in our commitment to delivering high-quality, competitive local technology that creates value for organizations across Indonesia.

#ESTIM #ESTIMSoftware #TKDN #LocalProduct #IndonesianSoftware #ITSM #MadeInIndonesia

𝗣𝗧. 𝗠𝗶𝘁𝗿𝗮𝘁𝗲𝘅 𝗞𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻 and 𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 held an 𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽 𝗮𝘁 𝗣𝗧. 𝗕𝗥𝗜 𝗔𝘀𝘂𝗿𝗮𝗻𝘀𝗶 𝗜𝗻𝗱𝗼𝗻𝗲𝘀𝗶𝗮 (𝗕𝗥𝗜𝗡𝗦) to enhance understanding and optimize IT service management practices.

The workshop provided participants with deeper insights into utilizing ESTIM Software to support more structured and effective IT services.

#MitratexKonsultan #ESTIMSoftware #ESTIMWorkshop #ITServiceManagement #ITSM #YourPathToCompliance #YourCompliancePartner

📌 IT Service Management Awareness at AirNav Indonesia

PT Mitratex Konsultan conducted an IT Service Management Awareness session at AirNav Indonesia (Perum LPPNPI) as part of the IT Service Management Consulting and ESTIM Software Implementation project.

The session aimed to build a shared understanding of effective IT service management and support the implementation of ESTIM Software across AirNav Indonesia.

Thank you for the trust and collaboration.

#Mitratex #MitratexKonsultan #ESTIM #ESTIMSoftware #AirNavIndonesia #ITSM #ITServiceManagement #DigitalTransformation #YourCompliancePartner

𝗞𝗶𝗰𝗸-𝗢𝗳𝗳 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 (𝗘𝗔) 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗘𝗦𝗧𝗜𝗠 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗮𝘁 𝗣𝗧 𝗣𝗲𝗿𝗸𝗲𝗯𝘂𝗻𝗮𝗻 𝗡𝘂𝘀𝗮𝗻𝘁𝗮𝗿𝗮 𝗜𝗜𝗜 (𝗣𝗲𝗿𝘀𝗲𝗿𝗼).

Through the collaboration of 𝗣𝗧 𝗠𝗶𝘁𝗿𝗮𝘁𝗲𝘅 𝗞𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻 and 𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲, this project is expected to support more structured and integrated Enterprise Architecture management while strengthening alignment between business and information technology.

Thank you for the trust and collaboration. We look forward to a successful project and impactful outcomes.

#MitratexKonsultan #ESTIMSoftware #EnterpriseArchitecture #EATools #ITGovernance #DigitalTransformation #PTPNIII

🚀 Webinar Series IT Service Excellence kembali hadir di Sesi #24 dengan topik:

𝗙𝗿𝗼𝗺 𝗜𝗱𝗲𝗮 𝘁𝗼 𝗣𝗿𝗼𝗷𝗲𝗰𝘁: 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗜𝗧𝗦𝗠 𝗗𝗶𝗴𝗶𝘁𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻

Bersama 𝗗𝗿. 𝗗𝗲𝗱𝗲 𝗠𝘂𝗹𝘆𝗮𝗻𝗮, akan membahas bagaimana digitalisasi proses pengelolaan Ide sampai menjadi Proyek IT dalam konteks IT Service Management.

📅 Rabu, 05 Agustus 2026
⏰ 19.30 WIB – Selesai
📍 Online via Zoom Meeting

📝 FREE WEBINAR Daftar Sekarang – Kuota Terbatas❗
https://forms.gle/E9d43uVDFL3KV5Kz5

Jangan lewatkan kesempatan untuk memperluas wawasan dan berdiskusi langsung bersama praktisi ITSM!

#Mitratex #MitratexKonsultan #ITServiceExcellence #ITSM #ITServiceManagement #DigitalTransformation #ProjectManagement #Digitalization #ITGovernance #YourCompliancePartner #WebinarSeries

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