ESTIM International
ESTIM International

ESTIM

ESTIM supports digitization, through easy configuration & customization that can be done during implementation.

ESTIM International
ESTIM International

ESTIM - ITSM

IT Service Management software conforms to ITIL v3 and ITIL 4

ESTIM International
ESTIM International

ESTIM - EA

Manage your Enterprise Architecture using best in class EA software

Transform the IT with ESTIM

Enterprise System for Technology and Information Management (ESTIM) is the best solution for your Service Management Automation. ESTIM is built on the Engine SLA platform. In addition, it is also supported by other platforms such as the following:

Workflow

The modules that implemented can be adjusted to fit the existing workflow. It was quite simple to construct workflows in ESTIM because its configuration was designed in a user-friendly manner.

Approval

Approval is one of the features in the ESTIM platform that may be used to control the approval level

Notification

Notification is one of the features in the ESTIM platform that is useful for providing notifications by E-mail, WhatsApp or SMS about the status of tickets that have been created.

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ESTIM Module Packages

All modules in every package are ready to use to configure. All customers just need to follow the configuration wizards.

Spintech
IT Operations Management
Service Infrastructure Management
Service Portfolio & Project Management
Strategy & Architecture Management
Organization & Resource Management
and More...
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Free Access to ESTIM IT Service Management

Only for IT Service Operation or 3 Module selected valid for 2 Weeks
Check It Out!
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ESTIM Events

Learn more about ESTIM. Find out the easiest way to use ESTIM here and our team will help you.

𝗞𝗶𝗰𝗸-𝗢𝗳𝗳 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 for 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁 𝗝𝗜𝗩𝗔 𝗣𝗿𝗲𝗺𝗶𝘀𝗲𝘀 𝗣𝗵𝗮𝘀𝗲 𝟭 project with 𝗣𝗧 𝗝𝗮𝗹𝗶𝗻 𝗣𝗲𝗺𝗯𝗮𝘆𝗮𝗿𝗮𝗻 𝗡𝘂𝘀𝗮𝗻𝘁𝗮𝗿𝗮.
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Mitratex

𝗞𝗶𝗰𝗸-𝗢𝗳𝗳 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 for 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁 𝗝𝗜𝗩𝗔 𝗣𝗿𝗲𝗺𝗶𝘀𝗲𝘀 𝗣𝗵𝗮𝘀𝗲 𝟭 project with 𝗣𝗧 𝗝𝗮𝗹𝗶𝗻 𝗣𝗲𝗺𝗯𝗮𝘆𝗮𝗿𝗮𝗻 𝗡𝘂𝘀𝗮𝗻𝘁𝗮𝗿𝗮.

Through this project, 𝗣𝗧 𝗠𝗶𝘁𝗿𝗮𝘁𝗲𝘅 𝗞𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻 @mitratex.id and 𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 @estim.id supports system enhancement and development to help create more optimized and integrated operations.

Looking forward to a smooth collaboration and great results for all parties involved.

#PTMitratexKonsultan #JalinPembayaranNusantara #KickOffMeeting #DigitalTransformation #EnhancementProject #GrowingSmarterDeliveringValue

𝗛𝗮𝗽𝗽𝘆 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗗𝗮𝘆 📚✨
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Mitratex

𝗛𝗮𝗽𝗽𝘆 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗗𝗮𝘆 📚✨

Learning is not only about gaining knowledge, but also about growing, adapting, and continuously creating value in everything we do.

At 𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 @estim.id , we believe that continuous learning is one of the keys to innovation and better solutions for the future.

Happy National Education Day 2026.

#NationalEducationDay #ESTIMSoftware #DigitalTransformation #ContinuousLearning #YourPathToCompliance

Kick-Off Meeting 𝗣𝗧. 𝗠𝗶𝘁𝗿𝗮𝘁𝗲𝘅 𝗞𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻 with 𝗜𝗻𝗱𝗼𝗻𝗲𝘀𝗶𝗮 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗚𝗿𝗼𝘂𝗽 (𝗜𝗙𝗚) for 𝘁𝗵𝗲 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗢𝗻𝗲 𝗚𝗮𝘁𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗦𝘆𝘀𝘁𝗲𝗺 𝘂𝘀𝗶𝗻𝗴 𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲.
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Mitratex

Kick-Off Meeting 𝗣𝗧. 𝗠𝗶𝘁𝗿𝗮𝘁𝗲𝘅 𝗞𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻 @mitratex.id with 𝗜𝗻𝗱𝗼𝗻𝗲𝘀𝗶𝗮 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗚𝗿𝗼𝘂𝗽 (𝗜𝗙𝗚) for 𝘁𝗵𝗲 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗢𝗻𝗲 𝗚𝗮𝘁𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗦𝘆𝘀𝘁𝗲𝗺 𝘂𝘀𝗶𝗻𝗴 𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲.

This initial phase marks an important step toward building a more integrated, structured, and measurable service system to support operational efficiency and enhance service quality.

Through this collaboration, we aim to enable more optimal service processes with a centralized and transparent system.

#Mitratex #MitratexKonsultan #ESTIMSoftware #DigitalTransformation #ITServiceManagement #YourCompliancePartner #GrowingSmarterDeliveringValue

𝗦𝗲𝗹𝗮𝗺𝗮𝘁 𝗛𝗮𝗿𝗶 𝗞𝗮𝗿𝘁𝗶𝗻𝗶 🌸
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Mitratex

𝗦𝗲𝗹𝗮𝗺𝗮𝘁 𝗛𝗮𝗿𝗶 𝗞𝗮𝗿𝘁𝗶𝗻𝗶 🌸

Perempuan masa kini tidak hanya menjalankan peran, tetapi juga mengelola kompleksitas pekerjaan dengan cara yang lebih terstruktur dan efisien.

Di 𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 @estim.id , kami percaya bahwa sistem kerja yang baik dapat membantu setiap individu—termasuk perempuan—untuk bekerja lebih optimal dan fokus pada hal yang benar-benar bernilai.

Semangat Kartini adalah tentang terus berkembang, dengan cara yang lebih cerdas.

#HariKartini #ESTIMSoftware #YourCompliancePartner #GrowingSmarterDeliveringValue #DigitalTransformation

Day 2 – ESTIM Project Portfolio Management Training at the Directorate General of General Legal Administration (Ditjen AHU)
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Mitratex

𝗗𝗮𝘆 𝟮 – 𝗘𝗦𝗧𝗜𝗠 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴

PT. Mitratex Konsultan continued the implementation of the ESTIM Software @estim.id Training at 𝘁𝗵𝗲 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝗮𝘁𝗲 𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗼𝗳 𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗟𝗲𝗴𝗮𝗹 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 (𝗗𝗶𝘁𝗷𝗲𝗻 𝗔𝗛𝗨).

On this second day, the session focused on Project Portfolio Management, aimed at supporting structured, measurable, and strategically aligned project management in line with organizational objectives.

#TrainingESTIM #ESTIMProjectPortfolioManagement #PTMitratexKonsultan #DitjenAHU #MinistryOfLawRI #ProjectManagement #PortfolioManagement #DigitalTransformation #CapacityBuilding #ESTIMSoftware

𝗗𝗮𝘆 𝟭 – 𝗘𝗦𝗧𝗜𝗠 𝗜𝗧 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 at the Directorate General of General Legal Administration (Ditjen AHU)
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Mitratex

𝗗𝗮𝘆 𝟭 – 𝗘𝗦𝗧𝗜𝗠 𝗜𝗧 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴

Today, PT. Mitratex Konsultan @mitratex.id conducted @estim.id Training at 𝘁𝗵𝗲 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝗮𝘁𝗲 𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗼𝗳 𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗟𝗲𝗴𝗮𝗹 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 (𝗗𝗶𝘁𝗷𝗲𝗻 𝗔𝗛𝗨) .

This training aims to enhance participants’ understanding and competencies in managing the ESTIM system to support more effective and optimal IT operations.

#TrainingESTIM #ESTIMSoftware #ESTIMITOperation #PTMitratexKonsultan #DitjenAHU #MinistryOfLawRI #DigitalTransformation #ITOperations #CapacityBuilding

📌 𝗘𝗦𝗧𝗜𝗠 𝗨𝘀𝗲𝗿 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗮𝘁 𝘁𝗵𝗲 𝗠𝗶𝗻𝗶𝘀𝘁𝗿𝘆 𝗼𝗳 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗮𝗻𝗱 𝗦𝗲𝗰𝗼𝗻𝗱𝗮𝗿𝘆 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 (𝗞𝗲𝗺𝗲𝗻𝗱𝗶𝗸𝗱𝗮𝘀𝗺𝗲𝗻)
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Mitratex

📌 𝗘𝗦𝗧𝗜𝗠 𝗨𝘀𝗲𝗿 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗮𝘁 𝘁𝗵𝗲 𝗠𝗶𝗻𝗶𝘀𝘁𝗿𝘆 𝗼𝗳 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗮𝗻𝗱 𝗦𝗲𝗰𝗼𝗻𝗱𝗮𝗿𝘆 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 (𝗞𝗲𝗺𝗲𝗻𝗱𝗶𝗸𝗱𝗮𝘀𝗺𝗲𝗻)
ESTIM User Training at the Ministry of Primary and Secondary Education (Kemendikdasmen), supported by the 𝗣𝗧 𝗠𝗶𝘁𝗿𝗮𝘁𝗲𝘅 𝗞𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻 team, as a commitment to assisting the effective and sustainable optimization of system utilization.

#UserTraining #ESTIM #Kemendikdasmen #PTMitratexKonsultan #DigitalTransformation #CapacityBuilding

Supported by @estim.id & @mitratex.id

𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 is proud to participate in the 𝗧𝗼𝗽 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟱, a prestigious event recognizing the best technology companies in Indonesia.
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Mitratex

𝗘𝗦𝗧𝗜𝗠 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 is proud to participate in the 𝗧𝗼𝗽 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟱, a prestigious event recognizing the best technology companies in Indonesia.

This participation reflects our commitment to continuously delivering innovative IT solutions that create real impact on digital transformation across various sectors.

#TopDigitalAwards2025 #ESTIMSoftware #YourPathToCompliance #DigitalAwards #DigitalTransformation #TransformasiDigital

Supported by ESTIM Software @estim.id and PT Mitratex Konsultan @mitratex.id

🚀 𝗞𝗶𝗰𝗸-𝗢𝗳𝗳 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗘𝗦𝗧𝗜𝗠 𝗜𝗧𝗦𝗠 𝗮𝘁 𝗣𝗲𝘁𝗿𝗼𝗖𝗵𝗶𝗻𝗮
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Mitratex

🚀 𝗞𝗶𝗰𝗸-𝗢𝗳𝗳 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗘𝗦𝗧𝗜𝗠 𝗜𝗧𝗦𝗠 𝗮𝘁 𝗣𝗲𝘁𝗿𝗼𝗖𝗵𝗶𝗻𝗮

PT Mitratex Konsultan @mitratex.id and PetroChina International Jabung Ltd. conducted the Kick-Off Meeting for the Implementation of ESTIM IT Service Management (ITSM) project.
This agenda marks the initial step toward enhancing IT service quality, improving operational processes, and supporting the adoption of more structured and efficient ITSM practices.

Thank you for the trust given. We hope the project runs smoothly and delivers a positive impact for PetroChina.

#MitratexKonsultan #PetroChina #ESTIM #ITSM #KickOffMeeting #ITServiceManagement #DigitalTransformation #ITOperations #ConsultingProject

Supported by @estim.id & @mitratex.id

Info Selengkapnya:
🌐 https://estim-software.com
📱 +62-812 9064 8270
☎️ +62-21 3880 8239

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