📘 𝗗𝗮𝘆 𝟭: 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗜𝗧 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 at 𝗣𝗲𝘁𝗿𝗼𝗖𝗵𝗶𝗻𝗮 x 𝗣𝗧. 𝗠𝗶𝘁𝗿𝗮𝘁𝗲𝘅 𝗞𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻

In the opening session, participants were introduced to the foundational principles of IT Service Management—an essential step toward enhancing service quality and improving operational efficiency. This fundamental understanding serves as a baseline for building IT services that are more effective, stable, and aligned with business value. The training is also expected to act as a catalyst for developing a more mature and sustainable IT service ecosystem.

We hope this training series provides practical insights and strategic value for all participants.

Supported by @estim.id & @mitratex.id

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